zkBob is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information collected through the use of the website https:// zkbob.com ("Website") and the zkBob application https://app.zkbob.com ("Application"), how the information is used, shared, and protected, and the choices you have regarding your personal data.
By using our Website and Application, you consent to the practices described in this Privacy Policy.
We may collect various types of information from you when you use our Website and Application, including:
• Personal Information: Personal information such as your name, email address, and contact details may be collected when you subscribe to our newsletter, or contact us for support.
• Usage Information: Information is gathered about how you interact with our Website and Application. This includes your IP address, browser type, device information, pages visited, and actions taken within the Application.
• Cookies and Similar Technologies: Cookies and similar technologies are used to collect information about your browsing and usage patterns. These technologies help improve services and enhance your experience.
The collected information is used for various purposes, including:
• Providing and improving the zkBob Application
• Understanding how you use the Website and Application to enhance the user experience
• Sending updates, newsletters, and promotional materials if you have opted to receive them
• Responding to your inquiries and providing customer support
• Detecting and preventing fraudulent or unauthorized activities
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
• Service Providers: We may share your information with third-party service providers that help us operate and improve our services, including analytics, customer support, and technical infrastructure
• Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms of use, or respond to lawful requests from public authorities
The following third-party tools are used to collect and process your information:
Google Analytics: Google Analytics collects information about how you use the Website and Application. This information helps us analyze user behavior and improve our services. Google Analytics may use cookies and other tracking technologies. For more information, please review Google's Privacy Policy.
Google Tag Manager: We use Google Tag Manager to manage website tags and tracking tools. This may involve the collection of certain user data. For more information, please review Google's Privacy Policy.
Chameleon: We use Chameleon for user onboarding and engagement within our Application. Chameleon may collect usage data to improve its services. For more information, please review Chameleon's Privacy Policy.
Papertrail: We use Papertrail for log management and monitoring. While it may collect system and usage logs, it does not process personal information. For more information, please review Papertrail's Privacy Policy.
Sentry: We use Sentry to monitor errors in our Application. It may collect technical information about your device and Application usage. For more information, please review Sentry's Privacy Policy.
Web3 providers: When interacting with a web3 provider (such as MetaMask, WalletConnect and other supported wallets) information such as your wallet address and transaction details are submitted. The information you disclose to the Web3 provider is subject to their privacy practices and policies, please review their policies for more information.
TRM Labs: We use TRM Labs to monitor and prevent fraudulent and illicit activity on the zkBob application. The blockchain and transactional data they collect is relevant to compliance, risk assessment, and fraud prevention purposes. For more information, please review the TRM Labs Privacy Policy.
Appropriate security measures are implemented to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
You can:
• Opt out of receiving marketing communications/newsletters
• Disable cookies in your browser settings
• Access, update, or delete your personal information by contacting us
We may update this Privacy Policy to reflect changes to our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes through the email associated with your account or through banners on the website.
If you have any questions about this Privacy Policy, please contact us at zkbob@proton.me